Terms of Service

1. The Service — testing infrastructure, not an email provider

fixture.email provides infrastructure for testing email in your own software: disposable test mailboxes, sending and receiving real messages, and assertions over their content. The Service is provided solely for development, quality assurance, and automated testing of applications that you own or are authorized to test.

fixture.email is not an email service provider, marketing platform, mailing-list host, or bulk or transactional email sender. You may not use the Service to send marketing, promotional, transactional, newsletter, notification, or any production email, or to operate any mailing list, regardless of volume. Test mailboxes are subaddresses of a shared fixture.email domain; we do not provide email hosting on your own domains.

2. Accounts, API keys, and access

Access is scoped to an organization and is authorized by an organization-scoped API key and, for the agent (MCP) interface, by sign-in. You are responsible for keeping your API keys secret and for all activity that occurs under your organization, whether or not you authorized it. We authorize by organization, never by email address alone, and payment is not by itself authentication. Notify us at support@fixture.email immediately if you believe a key has been compromised.

Electronic communications

By using the Service you consent to receive communications from us electronically — including sign-in and verification messages, billing and trial notices, security and service announcements, and support replies — at the email address associated with your organization. These electronic communications satisfy any legal requirement that such communications be in writing. Keep your contact email current; notices we send to it are deemed received.

3. Trials, subscriptions, and billing

The Service is offered on a 15-day free trial that requires a valid payment card up front. You are not charged during the trial and may cancel at any time before it ends. After the trial, unless cancelled, your subscription converts to the paid plan and your card is charged on a recurring basis through our payment processor, Stripe. Fees are billed in advance and are non-refundable except where required by law. Cancelling stops future charges but does not refund the current period.

Usage limits

Sending to external recipients is subject to quotas. During the trial you may send up to 50 external emails per day and 250 in total; on the paid plan you may send up to 500 external emails per day and 15,000 per calendar month. Email routed only between fixture.email test addresses is not metered. We may change quotas and fees on reasonable notice; continued use after a change takes effect is acceptance of it.

4. Acceptable use

The Service exists to test your own application’s email. You must not use the Service to:

• send spam, unsolicited bulk or commercial email, or any cold outreach;
• send to purchased, rented, scraped, harvested, appended, or otherwise third-party-sourced address lists;
• send phishing, fraudulent, deceptive, or impersonating messages, or forge or obscure headers, sender identity, or routing information;
• distribute malware, viruses, ransomware, or other harmful code, or links to it;
• transmit content that is unlawful, harmful, threatening, harassing, abusive, defamatory, obscene, hateful, discriminatory, or that infringes any intellectual-property or privacy right;
• send to any recipient who has withdrawn consent, opted out, or been placed on a suppression list;
• exceed, evade, or interfere with quotas, rate limits, suppression, or other technical controls, or create multiple accounts to do so;
• reverse engineer or resell the Service, or use it to build a competing product;
• use the Service for any production, marketing, transactional, or other non-testing purpose.

5. Sending to external recipients

The Service can deliver real email to external addresses for testing. Because those messages reach real inboxes, the following rules are central to these Terms.

Send only where you are permitted

You may send email through the Service to an external recipient only if:

• you own or control the recipient address; or
• the recipient has given you specific, verifiable, prior consent to receive test messages from you through the Service.

You are responsible for verifying ownership or consent before sending and for keeping records of it. fixture.email does not obtain, verify, or manage recipient consent.

You are the sender

For every message you transmit to an external recipient, you — not fixture.email — are the sole sender, initiator, and originator. fixture.email does not initiate or determine the content, recipients, timing, or purpose of your messages and is not the originator of them for the purposes of any law.

Compliance is your responsibility

You are solely responsible for complying with every law that applies to the messages you send and the data you process, including the U.S. CAN-SPAM Act and TCPA, Canada’s CASL, the EU and UK GDPR, the ePrivacy / PECR rules, and any analogous laws in a recipient’s jurisdiction — including obtaining and documenting consent, honoring opt-outs, list hygiene, and providing required sender identification.

Shared sending reputation

External email is sent from infrastructure and a domain shared with other customers. Conduct that harms the deliverability or reputation of that shared infrastructure — including a monthly hard-bounce rate above 4% or a spam-complaint rate above 0.08% once you have sent a meaningful volume — is a breach of these Terms, and we may throttle, suppress, or suspend sending to protect the Service and other customers, automatically and without notice.

6. Intellectual property

The Service — including its software, design, user interface, documentation, and the fixture.email name and logo — is owned by j6integrated LLC or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, solely to test applications you own or are authorized to test and subject to these Terms. We reserve all rights not expressly granted.

As between you and us, you retain all rights in the content you send, receive, or store through the Service (“Customer Content”, addressed further in section 10). You grant us only the limited license needed to operate the Service for you — to transmit, process, store, and display Customer Content on your instructions.

If you send us feedback, ideas, or suggestions about the Service, you grant j6integrated LLC a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or any obligation to you.

7. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, immediately and at our sole discretion, with or without notice, if we reasonably believe that: you have breached these Terms; your sending shows patterns consistent with spam, phishing, fraud, or malware; your bounce or complaint rates exceed the thresholds above; your payment fails or is reversed; or your continued use poses a legal, security, operational, or reputational risk to us, our providers, or third parties. We may also discontinue the Service, or any part of it.

On suspension or termination, your right to use the Service ends, pending or queued messages may not be delivered, and your data may be disabled, made inaccessible, or deleted. Termination does not entitle you to a refund and does not relieve you of fees already due. You may stop using the Service at any time by cancelling your subscription.

8. Your responsibilities and indemnification

You are responsible for your content, your recipients, your configuration, and your compliance. You agree to defend, indemnify, and hold harmless j6integrated LLC and its officers, employees, and suppliers from and against any claim, demand, investigation, penalty, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or related to: your use of the Service; any message or content you send or store through it; your sending to any recipient; your violation of these Terms or of any law; or your infringement of any third-party right. This obligation survives termination of your account.

9. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any message will be sent, received, or delivered.

TO THE FULLEST EXTENT PERMITTED BY LAW, j6integrated LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR REPUTATION, OR FOR ANY STATUTORY OR PER-MESSAGE DAMAGES UNDER ANTI-SPAM OR DATA-PROTECTION LAWS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR, IF YOU PAID NOTHING, ZERO.

10. Your data

Emails, attachments, and related content you send, receive, or store through the Service (“Customer Content”) are processed to provide the Service. As between the parties, you are the controller of Customer Content and are responsible for its lawfulness; we process it as your processor and on your instructions. Test data is transient and may be deleted on a schedule or on termination. Do not transmit through the Service any data you are not permitted to process, and avoid sending real personal data, payment-card data, health information, or other sensitive data into test mailboxes.

11. Dispute resolution and arbitration

Please read this section carefully — it affects how disputes are resolved and requires arbitration on an individual basis. It applies to any dispute or claim between you and j6integrated LLC arising out of or relating to these Terms or the Service, except as expressly stated below.

Informal resolution first

Before starting an arbitration, you agree to first send a written notice describing the dispute to support@fixture.email and to work with us in good faith to resolve it for at least 60 days. This step is a precondition to arbitration.

Binding arbitration

If the dispute is not resolved, it will be settled by final and binding arbitration administered by JAMS under its applicable rules, before a single arbitrator, seated in Denton County, Texas. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property or confidential information.

Class-action and jury-trial waiver

All disputes will be resolved only on an individual basis. You and j6integrated LLC each waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.

Mass arbitration

If a large number of similar arbitration demands are filed by or with coordinated counsel, they will be administered in sequential batches to allow an efficient, staged resolution, and limitations periods are tolled for demands awaiting their batch.

Your 30-day right to opt out

You may opt out of this arbitration agreement by sending written notice to support@fixture.email within 30 days of first accepting these Terms. If you opt out, the courts identified below govern your disputes instead. Opting out does not affect any other part of these Terms.

If any part of this section is held unenforceable, the rest remains in effect — except that the class-action and jury-trial waiver is not severable from the agreement to arbitrate.

12. General terms — changes, governing law, and contact

We may update these Terms from time to time; the “Last updated” date reflects the current version, and material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration agreement above, and for any claim not subject to arbitration (including small-claims matters and requests for injunctive relief), you and we submit to the exclusive jurisdiction and venue of the state and federal courts located in Denton County, Texas.

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Export control and sanctions. You represent that you are not located in, and will not use the Service from, any country or territory subject to comprehensive U.S. sanctions, and that you are not a person with whom U.S. persons are prohibited from dealing. You will comply with all applicable export-control and sanctions laws in your use of the Service.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor disputes, governmental action, or failures of the internet, hosting, payment, or other third-party infrastructure.

Notices. We give notices to you by email to your organization’s contact address or by posting them in the Service; you give notices to us at support@fixture.email.

Entire agreement; no third-party beneficiaries. These Terms, with any policies they reference, are the entire agreement between you and us about the Service and supersede any prior agreement on that subject. There are no third-party beneficiaries to these Terms.